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FAQ: WPS Services
How do you search?

First, we set up your search profile containing a detailed description of your order. Then we conduct a search in our daily updated database of the electronic editions of newspapers and/or electronic media broadcast transcripts. Newspapers and magazines available only in the printed edition are searched by humans. The search can be conducted daily or weekly - as often as you need. All articles found by machine and human readers are reviewed by Editor responsible for your order, who evaluates the relevance of each article to your search profile, writes summaries if required, and sorts the articles according to your subject headings. As a result you receive carefully filtered and conveniently organized full-text information to your order.

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What is a search profile?

A search profile is the crucial instrument of efficient information retrieval. Actually, it is a set of instructions for both machine and human readers describing your information needs. A search profile contains a set of key words related to your subject, including synonyms and restricting words, a list of sources and a monitoring period for each order. Our Customer Service Manager will work with you to create a search profile to suit your information needs.

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How many key words can be included in a search profile?

One... or ten, as many as needed to describe your subject of interest.

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Can I add new key words to my current search profile?

Yes, you can extend your search profile with additional keywords, if only they are related to the same subject. Adding keywords related to a different subject will be regarded as a new order.

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Can I exclude certain types of articles/ transcripts?

Yes, your search criteria will be customized to match your information needs. There are many ways to exclude unwanted articles or to avoid unneeded duplication. You should only discuss your requirements with our Customer Service staff.

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Can I access WPS monitoring results or digests online?

Yes, you can, if you order us only the text of articles or subscribe to a digest. We can set up your account at WPS web server which will store and organize all text data you purchase from WPS in a searchable database.

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Do you offer your clients online access to your database?

No, at present our database is an instrument of internal use. You can only get an online access to the text data you purchase from WPS.

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What makes WPS different from all other monitoring services or online libraries?

There are a number of features that distinguish WPS from other monitoring services or online libraries:

    WPS, since 1992, has experienced staff who know how to set search profiles and how to determine which articles or transcripts are worth sending to the client.
    WPS allows to make any restrictions or additions to its standard lists of sources. Apart from the electronic editions of newspapers, WPS offers a search in magazines that are available only in the print edition.
    WPS presents monitoring results in a format convenient to the client - text, pdf, image file, in hard copy or on VHS.
    WPS can write English summaries of Russian articles or broadcast transcripts or translate them in full.
    WPS can bring you the text of newspaper articles much earlier than they become available for retrieval from an online library.
 
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P.O. Box 90, 115191, Moscow
phone +7 495 955-2708/2950, fax +7 495 955-2927,